At Green Infinity Resort, we understand that travel plans may change. While we maintain a strict no-refund policy, we offer flexibility for our guests to utilize their advance payment for future bookings.

1. No Refund Policy

  • All advance payments are non-refundable under any circumstances.

2. Flexible Rescheduling

  • Guests can use their advance payment for any future booking within 6 months from the original booking date.
  • The advance amount can be adjusted with 0% deductions for any available dates of their choice.
  • Rescheduling is subject to availability and must be requested at least [mention minimum notice period] before the original check-in date.

3. Booking Modifications

  • The advance can be utilized for any package or different dates as per guest preference within the 6-month period.
  • If the revised booking cost is higher than the initial amount, the guest must pay the difference at check-in.
  • If the new booking cost is lower, the remaining amount cannot be refunded or carried forward.

4. No-Show Policy

  • If the guest does not arrive on the booking date without prior notice, the advance amount will be forfeited and cannot be used for future bookings.

By confirming a booking at Green Infinity Resort, guests agree to this cancellation and rescheduling policy.